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IT equipment supplier from the Netherlands

Сreoserver

Our customer — Creoserver, is an experienced supplier of server equipment, components for modern communication centers, communication equipment, data storage systems, and components for post-warranty maintenance and repair.

  • Customer: CreoServer B.V.
  • Established: 2012
  • Headquarters: Netherlands
  • Primary market: EU
  • Number of employees: 50+
  • Domain: eCommerce, IT
partners
Сreoserver
eCommerce store & ERP
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eCommerce store & ERP

Increase revenue and market share through digitalization

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eCommerce store & ERP

Create a new sales channel and improve customer service

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eCommerce store & ERP

Build an effective stable solution for finance, purchasing, trade, customer communications, reporting, and accounting

Modernization of the portal for corporate clients. And new e-commerce store for retail trade
New ticket system with division by managers in various areas for customer support
New ERP system to improve business processes
New CMS inside the ERP for content management
Сreoserver
Targets & goals

To succeed in eCommerce, it’s essential to have a standardized system for managing leads, contacts, opportunities, and customer accounts, ensuring complete visibility at every step of a sales cycle. Creoserver aimed to sell products through multiple channels, so they wanted to create an ERP solution to centralize all information.

tasks we have done
Task definition

The developed ERP system provides real-time visibility of stock availability to both managers and customers. It integrates with eCommerce to create a multi-channel trading environment, ensuring that all orders, regardless of purchase channel, are correctly associated with the customer.
Additionally, we implemented helpful hints in the order configurator to simplify the process and prevent customer errors, enhancing business automation, easing managers’ workloads, and reducing ordering time.

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Architecture

We designed a new service-oriented architecture tailored to Creoserver’s processes.

API

Effective API management is crucial in this project. We developed robust APIs to facilitate seamless integration and functionality.

eCommerce store

Creation of a Webshop (eCommerce store)

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CMS

Custom CMS development and integration

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Customer portal

Creation of an updated customer portal

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ERP

Creating an ERP

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Our company
Team members

Backend developer
Frontend developer
Business analyst

Project manager
Quality assurance engineer
DevOps

4000+ men-hrs

Estimated working scope

350+ days

Estimated development duration

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Results & project delivery
Features & integrations
Acquiring

Connecting the Mollie acquiring API to work with the following payment services:
Paypal, giropay, belfius, ideal, kbc , mybank, paysafecard, Klarna

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API Yandex Geocoder connection

We used Yandex Geocoder API to determine the location of the customer (order) in the ERP. It helps to turn addresses into coordinates and vice versa.

API VAT validation connection

The client is checked by VAT number to determine the need to include VAT in the cost of the order.
VAT number checks contain official business data sourced directly from government databases of the EU (27), Australia, Norway, Switzerland, and the United Kingdom.

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Сreoserver
Results & product delivery

We digitized significant business processes, reduced man-hours, improved service, and advanced the company technologically. This uplifted the company above its competitors, enabled the implementation of marketing and analytics tools, and automated various processes, enhancing overall efficiency.

Accelerate order pocessing by 30%

Significantly reduced the burden on managers due to process automation

Orders processing accelerated
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+30%
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+30%
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Internal trello

A built-in task manager with a Kanban board was created and integrated into ERP for efficient management of supply chains and shipments of goods to customers.

The new sales channel

While the old website generated only a small part of leads, the new online store currently generates in additional 22% of orders. Also, after the update, sales through the Customer Portal increased

Generates orders
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22%
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Happy customers
The quality of service for all customers has improved. The speed of response to tickets from clients increased by 3 times due to the distribution between different managers.
New opportunities for the company:
  • the ability to see past customer’s orders (even if the client has just registered, but worked with the company before)
  • the system focuses on customer’s status and recommends payment by installment, deferral, or prepayment
  • the ability to check order status and create notifications for customers
  • the ability to change information about the company
  • chat with a personal manager
Stickers with QR code

A QR code generator was created for marking, individual accounting and tracking in the ERP of stocks in the warehouse and the movement of goods

Creoserver
Who will be interested?
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Who will be interested?

If you realized that lots of tasks can be solved automatically without the participation of specialists

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Who will be interested?

If you need to reduce company costs and eliminate unnecessary processes

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Who will be interested?

If you need to offer a modern and high-quality service to their customers

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Who will be interested?

If you work in selling B2B goods or services

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Technologies

The project is fully implemented as a SPA. Based on our extensive experience, we used the “Laravel + Vue.js + Nuxt.js” bundle that makes the whole backend and frontend development process as comfortable as possible.

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Vue.js
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Nuxt.js
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HTML
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CSS
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SASS
Server
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Laravel
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PHP
Database
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MySQL
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Redis
Delivery
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Team City
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Get in touch
What's next?

You're one step closer to building your perfect product.

  • 1. Filling the Contact Us form

    Talk to us by filling out the form and we’ll get back in 12 hours to you once we’ve processed your request.

  • 2. Discussing your project

    Let's jump on a call to discuss all possible options.

  • 3. Preparing a proposal

    Required scope, timeline and apr. price will be included if you provide us with the detailed information about your project.

  • 4. Let the work begin

    We start working on your project considering your feedback and keeping you in the loop.

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Saules street, 69-15, Daugavpils, Latvia
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