Our customer — Creoserver, is an experienced supplier of server equipment, components for modern communication centers, communication equipment, data storage systems, and components for post-warranty maintenance and repair.
Increase revenue and market share through digitalization
Create a new sales channel and improve customer service
Build an effective stable solution for finance, purchasing, trade, customer communications, reporting, and accounting
To succeed in eCommerce, it’s essential to have a standardized system for managing leads, contacts, opportunities, and customer accounts, ensuring complete visibility at every step of a sales cycle. Creoserver aimed to sell products through multiple channels, so they wanted to create an ERP solution to centralize all information.
The developed ERP system provides real-time visibility of stock availability to both managers and customers. It integrates with eCommerce to create a multi-channel trading environment, ensuring that all orders, regardless of purchase channel, are correctly associated with the customer.
Additionally, we implemented helpful hints in the order configurator to simplify the process and prevent customer errors, enhancing business automation, easing managers’ workloads, and reducing ordering time.
We designed a new service-oriented architecture tailored to Creoserver’s processes.
Effective API management is crucial in this project. We developed robust APIs to facilitate seamless integration and functionality.
Backend developer
Frontend developer
Business analyst
Project manager
Quality assurance engineer
DevOps
Estimated working scope
Estimated development duration
Connecting the Mollie acquiring API to work with the following payment services:
Paypal, giropay, belfius, ideal, kbc , mybank, paysafecard, Klarna
We used Yandex Geocoder API to determine the location of the customer (order) in the ERP. It helps to turn addresses into coordinates and vice versa.
The client is checked by VAT number to determine the need to include VAT in the cost of the order.
VAT number checks contain official business data sourced directly from government databases of the EU (27), Australia, Norway, Switzerland, and the United Kingdom.
We digitized significant business processes, reduced man-hours, improved service, and advanced the company technologically. This uplifted the company above its competitors, enabled the implementation of marketing and analytics tools, and automated various processes, enhancing overall efficiency.
Significantly reduced the burden on managers due to process automation
A built-in task manager with a Kanban board was created and integrated into ERP for efficient management of supply chains and shipments of goods to customers.
While the old website generated only a small part of leads, the new online store currently generates in additional 22% of orders. Also, after the update, sales through the Customer Portal increased
A QR code generator was created for marking, individual accounting and tracking in the ERP of stocks in the warehouse and the movement of goods
If you realized that lots of tasks can be solved automatically without the participation of specialists
If you need to reduce company costs and eliminate unnecessary processes
If you need to offer a modern and high-quality service to their customers
If you work in selling B2B goods or services
The project is fully implemented as a SPA. Based on our extensive experience, we used the “Laravel + Vue.js + Nuxt.js” bundle that makes the whole backend and frontend development process as comfortable as possible.
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